To ensure compliance with FICA and KYC regulations, all clients must undergo an onboarding process. This registration procedure is streamlined through an online onboarding portal, which manages the submission of information and documentation, based on the legal structure of the merchant. The onboarding process can be initiated via the instaPay® website at:
Once registration is complete, the respective user will receive a link and temporary password to access the instaPay® Money Manager portal where all transactions on the business account can be monitored.